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This is the third time that I have used the services of Friendly Computers. In all cases the service was fast and efficient. The staff is easy to work with , especially since the don't over-whelm you with techno-babble. They also treat you with curtesy and respect even if you aren't a "techie".
Had a question regardig the setup as my router in a repeater mode. LEONARD was very helpful, courteous and knowledgable.
Hope I can now get it properly set up.
I was unable to open links sent in emails. Anya fixed my problem quickly and cheerfully. She didn't mind that I am basically computer illiterate.I will be comfortable contacting Friendly Computers with any questions or problems in the future.
I was having screen difficulties, and Anya was very prompt in taking care of it.
We were looking for a new computer for my in-laws who are in their 70’s but wanted something without all of the add-ons big box chains put on their computers. We also wanted someplace where they could get good support for any questions they may have since we live far away. Friendly Computers took their old computer and had all the content transferred to a new one in just a couple of hours. Leonard couldn’t have made the process any easier. They do all the virus monitoring for us, and can remote in to help with any issues. They also recommended free software for me to be able to do the same thing. The perfect solution for older parents.
I just got my wife's Alienware computer back and she is so happy! It runs the best it ever has. Sam got some malware out, installed some top notch virus protection, and tuned up the performance. My wife is happy with her computer and I am happy for the professional, competent, kind service I received. I will always get my computers serviced here from now on.
"Thank you" doesn't even come close. I've solicited their help over the years and EVERY time, they are friendly, helpful, professional and all around, customer service oriented. The job gets done! Thank You, Thank You!!!
Anya is the most knowledge and friendly person I know. I can call her any time I am up against a problem and she fixes it for me with a minimum amountof effort. Another thing I like is the ability to have my problem corrected without having to unplug my computer and take it to the shop. It saves me a lot of time. Never let her go!
Anya As always, great service. Capable. Getting me out of a jam of my own doing. Thanks again.
I have had to use Friendly computer on two different occasions. The first was to have my computer cleaned up. This was performed by Anya. She was really great to work with and did a top job dealing with someone who is not computer savvy. The second was that I was having problems downloading a GARMIN program. This time Chris was very patient and maintained his sense of humor with me. Thanks to both of you for all of your help and patients. It has been a great pleasure dealing with both of you.